Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
Online pokies should be enjoyed as a form of entertainment only. They are games of chance with odds that always favour the house. Never view gambling as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. Online pokies are strictly for adults. If you are under 18, please do not use gambling services. Parents and guardians are encouraged to discuss responsible gaming with young people.
Warning Signs of Problem Gambling
If you recognise any of these signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more to win back money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding gambling activity or lying about time and money spent gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling longer or with larger amounts than intended
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Relationships suffering because of your gambling
Self-Help Tools & Player Protection Features
Reputable online pokies operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose in a given time period
- Reality Checks: Receive automatic reminders about how long you've been playing
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Restrictions: Ask operators to restrict your account access
Use these tools proactively to maintain control and enjoy gaming responsibly.
Support & Help Organisations
If you or someone you know is struggling with problem gambling, professional help is available. Contact these organisations:
New Zealand
- Problem Gambling Foundation (NZ): www.pgf.nz | Free counselling and support services
- Gambling Helpline (NZ): 0800 654 655 | Free, confidential phone support available 24/7
International Support (if you're based elsewhere)
- UK - GamCare: www.gamcare.org.uk
- UK - GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- USA - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Take Action Today
If you're experiencing problems with gambling, please reach out for support. There is no shame in asking for help—problem gambling is a recognised condition and professional support can make a real difference.
Contact the Problem Gambling Foundation or Gambling Helpline today:
Gambling Helpline (NZ): 0800 654 655
Remember: You are not alone, and help is available.
This information is provided for harm reduction purposes. For the most current support services and resources, please visit the official Problem Gambling Foundation website or contact your local gambling regulator.